How it works

Using PCV Digital Assistant

Company Compliance Officers often struggle to obtain information from end clients. With the PCV Digital Assistant you can incorporate onboarding of clients as part of a natural business flow. This makes life easier for your sales team and for your compliance team leaving you to focus on your business.

Once our technical team sets up your personalised area on the PCVdigital platform, you are in control. You just need your client’s email address, then you can send a personalized invitation to them to click through and upload their information in a secure account.  The data is not shared beyond your client and you.

Our advanced search and validation tools scan the clients information across multiple data sources, scanning to validate the client’s ID and other information, to give you the information you need to approve them. If a further review is suggested by the Digital Assistant, you can ask the client for more information.  All this is logged in the platform, giving you complete control of your compliance process, and the evidence base you need to meet the regulatory requirement.

Taking the risk out of your business to meet the requirements

Residential and commercial property businesses providing estate agency services in the UK are required to comply with legal and regulatory obligations including those defined under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (MLR 2017) and obligations imposed by the Royal Institute of Chartered Surveyors (RICS).

These place various key requirements upon estate agents, with one being to undertake KYC checks to verify the identities of their customers. For corporate customers these checks need to be extended to enable identification of the Ultimate Beneficial Owner and/or those who have ultimate executive control.

Estate agents are regulated by HM Revenue & Customs (HMRC) to meet requirements of MLR 2017.

The requirements include periodically re-confirming the KYC information that is held about clients if there is an on-going business relationship.